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Home Resume
Note: The following resume is from 2003; this portfolio is no longer updated. To see an updated resume, go to http://www.patricklowenthal.com
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| PATRICK
R. LOWENTHAL |
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| plowenthal@comcast.net
CAREER
PROFILE: Dedicated, multi-faceted
professional offering a proven track record of success leading
programs, projects, and daily activities involved in the
management of: |
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Information
Technology |
Education
Administration |
 University
Teaching |
 Corporate
Operations |
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History
of top-rated performance in both university and corporate
settings. Experienced education administrator, teacher, and
IT project manager, adept in developing curricula, delivering
learner-focused and enrollment-driving instruction, and strategizing
cost-effective and cutting-edge technical solutions. Highly
respected administrator at Regis University and consistently
ranked among the University of Colorado’s top instructors
campus-wide. Well-honed skills managing people, programs,
and operations – responsibility has included providing
growth-enabling leadership of 100+ staff and daily functions
for a $4.5 million restaurant. Known for effective and articulate
written / verbal communication (with intermediate bilingual
fluency in Spanish), strong organizational skills, tireless
work ethic, respected leadership, and ability to enhance service,
efficiency, and profit margin. Passion for continuous learning,
emerging technology, and academic environments.
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Education
Professional Experience
Technology
Professional Development
Endorsements |
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| EDUCATION |
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UNIVERSITY
OF COLORADO – Denver / Boulder, CO
MA in Information & Learning Technologies
– Emphasis in Corporate Training / Instructional
Design (summa cum laude; GPA: 4.0), 2003
Graduate Certificate in Designing
and Implementing Web-Based Learning Environments,
2003
MA in Religion (GPA: 3.43),
1999
Theta Alpha Kappa National Honor Society
GEORGIA STATE UNIVERSITY – Atlanta,
GA
BA in Religious Studies, Minor in Philosophy
(GPA: 3.83), 1997
Graduated with Research and Advanced Honors Member,
Golden Key & Phi Kappa Phi National Honor Societies
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| PROFESSIONAL
EXPERIENCE |
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| REGIS
UNIVERSITY ,
School for Professional Studies – Denver, CO – www.regis.edu
Assistant Director of Teacher Education, Teacher Education,
7/02 to Present
Selected
for high-profile administrative position requiring extensive
interface with the public, government officials, staff,
faculty, external affiliates, and students. Hold
primary responsibility for facilitating efficient and effective
operations and IT functioning of the university’s Teacher
Education program through oversight of this department.
Manage support staff, $80K budget, all student services,
and the development and day-to-day supervision of all programs.
Report directly to associate dean of Teacher
Education. Key Accomplishments:
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- Project
managed the seamless migration of website to new server,
with zero interrupts to site traffic.
- Commended
by dean for the joint development of new email communication
management system that dramatically improved response
time, streamlined records management/retention, and prioritized
confidential/sensitive information.
- Leveraged
fiscal management expertise to help pioneer more efficient
process of receiving/processing stipends. Additionally
developed automated solution providing university leadership
with the first-ever ability to access and track with 100%
accuracy crucial budgetary information.
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Launched series of training/HR initiatives that helped
increase efficiency, productivity, and faculty/staff accountability.
- Held
key participatory role in all phases of the development
of an innovative M.Ed. program in space studies –
one of only three comparable programs in the U.S. Cultivated
win-win alliance with the CO Space Foundation (CSF), crafted
a memorandum of understanding (MOU) between CSF and Regis,
and structured state-of-the-art online master’s degree
with full licensure attached.
- Managed
partnership with Institute of Reading Development that
generated +30% of department’s entire annual budget.
- Assumed
leadership role over Colorado Campus Compact (division
of Americorps) and succeeded in coordinating scholarship
aid for dozens of deserving students.
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UNIVERSITY OF DENVER – Denver,
CO – www.du.edu/hr
Training and Development Intern, 4/02 to
7/02 |
| Supported assistant director in
IT and staff development efforts that succeeded in improving
the overall training and professional growth of DU employees.
Trouble shooter. Training--trained fellow staff in HTML. Served
as an editor/proofer for training materials. Key
Accomplishments: |
- Became department’s primary “go-to”
person on all technology issues. Troubleshot
and resolved work/hardware/software problems of varying
complexities.
- Maintained automated database system allowing
new employees to register for orientation sessions online.
- Completed major overhaul of department's website,
including information architecture, content development,
and site design. Equipped staff with the ability to perform
regular updates by conducting training on HTML.
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CINZZETTI'S – Northglenn,
CO – www.cinzzettis.com
Operations Manager / Training & Development Manager,
10/99 – 3/02 (Partially concurrent with graduate
enrollment) |
| Served as key member of startup
management team and directed high-volume, $4.5M restaurant
operations catering to 6,000 guests weekly. Accountable for
recruitment / hiring / training / supervision of 100+ staff;
coordination of bar, kitchen, and dining room functions; $300K
budget administration; P&L; IT systems; daily / weekly
/ month-end reporting; purchasing and sourcing; vendor /customer
/ employee relations; special event coordination; and loss
control. Key Accomplishments: |
- Revamped training manuals and
developed comprehensive new training programs
(across both hard- and soft-skill areas) for entire operations
(100+ employees). Incorporated structured objectives,
clear expectations, and measurable assessments into all
programs, for marked improvements in productivity, accuracy,
service, quality, and safety.
- Developed curriculum and led delivery
of management training in a number of business
operations areas, including supply / inventory management,
spreadsheet creation, waste tracking, product sourcing,
loss control, and supervisory skills. Training efforts
were key to facilitating bottom-line gains.
- Contributed to operation’s
strategic planning / marketing initiatives; recognized
by owner for crucial role in growing operation from initial
launch to a thriving business despite wide-spread market
downturn within an industry marked by an average 60% failure
rate within first two years. Operation presently preparing
for two-state expansion.
- Became known as a cost containment
strategist, launching multi-tiered program that
slashed kitchen / bar / staffing overhead well into the
five-figures. Outcomes included reducing overtime by $32K+
annually.
- Rapidly resolved complaints, for
win-win outcomes driving loyal clientele and negative
experience turnaround.
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UNIVERSITY OF COLORADO –
Boulder, CO – www.colorado.edu
Instructor, Religious Studies, 1/98 to 5/99 |
- Received “superior” ratings on
student evaluations for outstanding instruction;
ranked in the top 5% campus-wide among all teaching assistants.
- Developed a reputation for excellent classroom
/ lesson preparation, enthusiastic instruction,
and strong grasp of complex subject matter, compelling
numerous non-majors to enroll in a subsequent religion
course.
- Represented the university in an exemplary
fashion, interacting extensively with faculty, students,
and staff in a professional, diplomatic manner. Praised
for going “above and beyond” in performance
of daily duties.
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| BENNIGAN'S – Boulder,
CO – www.bennigans.com
/ MOZZARELLA'S – Atlanta,
GA – www.mozzarellas.com |
Certified Trainer,
8/1995 – 8/1999 (Concurrent with graduate and undergraduate
enrollment)
Earned in-house credentials as “Certified Trainer”
for kitchen operations and led team and one-on-one instruction
in a number of F&B operational content areas. |
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| TECHNOLOGY
SUMMARY |
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| Proficient in: MS Office
XP / 2000 / 97 (Word, Excel, PowerPoint, Access, Outlook),
HTML/CSS/DHTML, Dreamweaver, Fireworks, Flash, Acrobat, Inspiration,
Windows XP / 2000 / NT/ ME / 98 / 95, Hard Drive Configuration,
Memory Upgrades Familiarity
with: JavaScript, PHP, Photoshop, Illustrator, MySQL,
MS Project, MS Publisher
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| ADDITIONAL
PROFESSIONAL DEVELOPMENT |
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- Workplace Law – Mountain State Employers
Council – Denver, CO (2003)
- Supervisory Skills – Mountain State
Employers Council – Denver, CO (2003)
- How to Deal with Difficult People –
Career Track – Northglenn, CO (2003)
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| ENDORSEMENTS |
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| “Patrick…has exhibited
a work ethic and commitment to excellence unsurpassed by anyone
in our organization…successfully responsible for controllable
budgets in excess of $25K per month. His employees and fellow
managers have the utmost respect for him; his record for satisfying
the 6,000 guests we serve a week is perfect.” –
R. Fitzgerald, Cinzzetti’s Operating Partner |
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| “…consistently
high level of enthusiasm, integrity, and team leadership…exemplifies
quality, dedication, and tenacity and would be an asset
to any organization…He will be missed immensely.”
– T. Baker, Mozzarella’s GM
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| “…not only an outstanding
manager, but a great leader as well…has maturity and
sense of responsibility that are not often found in people
twice his age…liked by the entire staff…the best
manager that I have ever worked with.” – D. Meredith,
Cinzzetti’s GM |
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Last
Updated: July 18, 2003 |
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