Patrick Lowenthal: Instructional Technologist
    
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Note: The following resume is from 2003; this portfolio is no longer updated. To see an updated resume, go to http://www.patricklowenthal.com


 
PATRICK R. LOWENTHAL
plowenthal@comcast.net

CAREER PROFILE: Dedicated, multi-faceted professional offering a proven track record of success leading programs, projects, and daily activities involved in the management of:

 
BulletInformation Technology bulletEducation Administration
bulletUniversity Teaching
bulletCorporate Operations
     
History of top-rated performance in both university and corporate settings. Experienced education administrator, teacher, and IT project manager, adept in developing curricula, delivering learner-focused and enrollment-driving instruction, and strategizing cost-effective and cutting-edge technical solutions. Highly respected administrator at Regis University and consistently ranked among the University of Colorado’s top instructors campus-wide. Well-honed skills managing people, programs, and operations – responsibility has included providing growth-enabling leadership of 100+ staff and daily functions for a $4.5 million restaurant. Known for effective and articulate written / verbal communication (with intermediate bilingual fluency in Spanish), strong organizational skills, tireless work ethic, respected leadership, and ability to enhance service, efficiency, and profit margin. Passion for continuous learning, emerging technology, and academic environments.

Education

Professional Experience
Technology
Professional Development
Endorsements
 
EDUCATION
 

UNIVERSITY OF COLORADO – Denver / Boulder, CO
MA in Information & Learning Technologies – Emphasis in Corporate Training / Instructional Design (summa cum laude; GPA: 4.0), 2003

Graduate Certificate in Designing and Implementing Web-Based Learning Environments, 2003

MA in Religion (GPA: 3.43), 1999
Theta Alpha Kappa National Honor Society

GEORGIA STATE UNIVERSITY – Atlanta, GA
BA in Religious Studies, Minor in Philosophy (GPA: 3.83), 1997
Graduated with Research and Advanced Honors Member, Golden Key & Phi Kappa Phi National Honor Societies


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PROFESSIONAL EXPERIENCE
 

REGIS UNIVERSITY , School for Professional Studies – Denver, CO – www.regis.edu
Assistant Director of Teacher Education,
Teacher Education, 7/02 to Present
Selected for high-profile administrative position requiring extensive interface with the public, government officials, staff, faculty, external affiliates, and students. Hold primary responsibility for facilitating efficient and effective operations and IT functioning of the university’s Teacher Education program through oversight of this department. Manage support staff, $80K budget, all student services, and the development and day-to-day supervision of all programs. Report directly to associate dean of Teacher Education. Key Accomplishments:

  • Project managed the seamless migration of website to new server, with zero interrupts to site traffic.
  • Commended by dean for the joint development of new email communication management system that dramatically improved response time, streamlined records management/retention, and prioritized confidential/sensitive information.
  • Leveraged fiscal management expertise to help pioneer more efficient process of receiving/processing stipends. Additionally developed automated solution providing university leadership with the first-ever ability to access and track with 100% accuracy crucial budgetary information.
  • Launched series of training/HR initiatives that helped increase efficiency, productivity, and faculty/staff accountability.
  • Held key participatory role in all phases of the development of an innovative M.Ed. program in space studies – one of only three comparable programs in the U.S. Cultivated win-win alliance with the CO Space Foundation (CSF), crafted a memorandum of understanding (MOU) between CSF and Regis, and structured state-of-the-art online master’s degree with full licensure attached.
  • Managed partnership with Institute of Reading Development that generated +30% of department’s entire annual budget.
  • Assumed leadership role over Colorado Campus Compact (division of Americorps) and succeeded in coordinating scholarship aid for dozens of deserving students.
UNIVERSITY OF DENVER – Denver, CO – www.du.edu/hr
Training and Development Intern, 4/02 to 7/02
Supported assistant director in IT and staff development efforts that succeeded in improving the overall training and professional growth of DU employees. Trouble shooter. Training--trained fellow staff in HTML. Served as an editor/proofer for training materials. Key Accomplishments:
  • Became department’s primary “go-to” person on all technology issues. Troubleshot and resolved work/hardware/software problems of varying complexities.
  • Maintained automated database system allowing new employees to register for orientation sessions online.
  • Completed major overhaul of department's website, including information architecture, content development, and site design. Equipped staff with the ability to perform regular updates by conducting training on HTML.
 
CINZZETTI'S – Northglenn, CO – www.cinzzettis.com
Operations Manager / Training & Development Manager, 10/99 – 3/02 (Partially concurrent with graduate enrollment)
Served as key member of startup management team and directed high-volume, $4.5M restaurant operations catering to 6,000 guests weekly. Accountable for recruitment / hiring / training / supervision of 100+ staff; coordination of bar, kitchen, and dining room functions; $300K budget administration; P&L; IT systems; daily / weekly / month-end reporting; purchasing and sourcing; vendor /customer / employee relations; special event coordination; and loss control. Key Accomplishments:
  • Revamped training manuals and developed comprehensive new training programs (across both hard- and soft-skill areas) for entire operations (100+ employees). Incorporated structured objectives, clear expectations, and measurable assessments into all programs, for marked improvements in productivity, accuracy, service, quality, and safety.
  • Developed curriculum and led delivery of management training in a number of business operations areas, including supply / inventory management, spreadsheet creation, waste tracking, product sourcing, loss control, and supervisory skills. Training efforts were key to facilitating bottom-line gains.
  • Contributed to operation’s strategic planning / marketing initiatives; recognized by owner for crucial role in growing operation from initial launch to a thriving business despite wide-spread market downturn within an industry marked by an average 60% failure rate within first two years. Operation presently preparing for two-state expansion.
  • Became known as a cost containment strategist, launching multi-tiered program that slashed kitchen / bar / staffing overhead well into the five-figures. Outcomes included reducing overtime by $32K+ annually.
  • Rapidly resolved complaints, for win-win outcomes driving loyal clientele and negative experience turnaround.
 
UNIVERSITY OF COLORADO – Boulder, CO – www.colorado.edu
Instructor, Religious Studies, 1/98 to 5/99
  • Received “superior” ratings on student evaluations for outstanding instruction; ranked in the top 5% campus-wide among all teaching assistants.
  • Developed a reputation for excellent classroom / lesson preparation, enthusiastic instruction, and strong grasp of complex subject matter, compelling numerous non-majors to enroll in a subsequent religion course.
  • Represented the university in an exemplary fashion, interacting extensively with faculty, students, and staff in a professional, diplomatic manner. Praised for going “above and beyond” in performance of daily duties.
 
BENNIGAN'S – Boulder, CO – www.bennigans.com / MOZZARELLA'S – Atlanta, GA – www.mozzarellas.com
Certified Trainer, 8/1995 – 8/1999 (Concurrent with graduate and undergraduate enrollment)
Earned in-house credentials as “Certified Trainer” for kitchen operations and led team and one-on-one instruction in a number of F&B operational content areas.
 
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TECHNOLOGY SUMMARY
 
Proficient in: MS Office XP / 2000 / 97 (Word, Excel, PowerPoint, Access, Outlook), HTML/CSS/DHTML, Dreamweaver, Fireworks, Flash, Acrobat, Inspiration, Windows XP / 2000 / NT/ ME / 98 / 95, Hard Drive Configuration, Memory Upgrades

Familiarity with: JavaScript, PHP, Photoshop, Illustrator, MySQL, MS Project, MS Publisher

 
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ADDITIONAL PROFESSIONAL DEVELOPMENT
 
  • Workplace Law – Mountain State Employers Council – Denver, CO (2003)
  • Supervisory Skills – Mountain State Employers Council – Denver, CO (2003)
  • How to Deal with Difficult People – Career Track – Northglenn, CO (2003)
 
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ENDORSEMENTS
 
“Patrick…has exhibited a work ethic and commitment to excellence unsurpassed by anyone in our organization…successfully responsible for controllable budgets in excess of $25K per month. His employees and fellow managers have the utmost respect for him; his record for satisfying the 6,000 guests we serve a week is perfect.” – R. Fitzgerald, Cinzzetti’s Operating Partner
 

“…consistently high level of enthusiasm, integrity, and team leadership…exemplifies quality, dedication, and tenacity and would be an asset to any organization…He will be missed immensely.” – T. Baker, Mozzarella’s GM

 
“…not only an outstanding manager, but a great leader as well…has maturity and sense of responsibility that are not often found in people twice his age…liked by the entire staff…the best manager that I have ever worked with.” – D. Meredith, Cinzzetti’s GM
 
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Copyright © 2003
Last Updated: July 18, 2003